WorkSafe Victoria Strategy 2030 Technology Solutions

WorkSafe will be releasing an RFI to gain further understanding of the range of technology products and services that are available to deliver the business and enabling technology solution(s) required to support the implementation of Strategy 2030 initiatives. Specifically RFI responses will be used by WorkSafe to: Identify the range of technology products and services within the market place that could address WorkSafe’s requirements; Understand the capability of these products and services in sufficient detail to determine how they address WorkSafe’s requirements; Refine WorkSafe’s future conceptual solution architecture using the knowledge and insights provided by the market; and Refine implementation timeframes and cost estimates for planning and funding purposes. The RFI will focus on seeking information in relation to a specific set of business and enabling technology platforms including: Digital Channel Management Outbound Communications and Marketing Automation Identity and Access Management Managed Security Customer Relationship Management Enterprise Data Management Enterprise Content Management Analytics Integration and Orchestration Process automation Specific business solutions including: Licensing Management Policy Management Recovery Management Claims Management Service Management Field Force Management Payment and Finance Learning Management Back-office, end user computing and infrastructure platforms will not form part of the scope of the RFI. Respondents will be permitted to respond against one or multiple of the above platforms based upon the capabilities of their products and services and their relevance to WorkSafe’s requirements.

Comments are closed.