TenderBytes - Weekly ICT Opportunities and Tenders from Australia, New Zealand and Singapore

TenderBytes PLUS

Summary of tenders for the past 7 days

TenderBytes is a weekly eNewsletter covering ICT tenders across the Australian and New Zealand marketplace. We are different because we understand, and are dedicated to, the needs of ICT companies.

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NEW TENDERS (65 New)

No.	Location Due Date	Organisation	Tender Title
01	ACT Canberra 13/05/2010	Australian Taxation Office	SQL Database Administrators
02	ACT Canberra 18/05/2010	Office of the Director of Public Prosecutions	Financial Management Information System (FMIS)
03	ACT Canberra 18/05/2010	Office of the Director of Public Prosecutions	Human Resources Management Information System (HRMIS)
04	ACT Canberra 18/05/2010	Geoscience Australia	Provision of Remastering, Concatenation and Duplication of Seismic Data and Associated Data and Documents - Services Panel (Amended - New Date)
05	ACT Canberra 19/05/2010	ACT Procurement Solutions	Consultation / Delivery: Renal Medicine Electronic Medical Record
06	ACT Canberra 24/05/2010	Civil Aviation Safety Authority	Internal Audit Services Panel
07	ACT Canberra 24/05/2010	Australian Maritime Safety Authority	Internal Audit Services
08	ACT Canberra 25/05/2010	Australian Federal Police	Provision of Broadcast Production Equipment and Related Accessories
09	ACT Canberra 27/05/2010	Department of Defence	Public Affairs Internet Support
10	ACT Canberra 27/05/2010	Department of Defence	Public Affairs Imagery Support
11	ACT Canberra 1/06/2010	Austrade	Web Hosting and Development Services
12	ACT Canberra 4/06/2010	Department of Defence - Intelligence, Security and International Policy	Project RIDDLER
13	ACT Canberra 9/06/2010	Department of Human Services	Secure Messaging Services (Amended - New Date)
14	NSW Blacktown 2/06/2010	Integral Energy	Provision of Technical Consulting Services to Support IT Projects
15	NSW Dubbo 18/05/2010	State Water Corporation	Electrical and Control System Design Consultancy
16	NSW Queanbeyan 1/06/2010	Country Energy	Asset Management and Strategy Development Consultancy Services
17	NSW Sydney 5/05/2010	NSW Businesslink Pty Ltd	Procurement of Adobe LiveCycle Forms (Amended - New Date)
18	NSW Sydney 13/05/2010	NSW Businesslink Pty Ltd	Voice and Data Communications Maintenance for Businesslink (Restricted)
19	NSW Sydney 14/05/2010	Macquarie University	Provision of a Hosted Learning Management System
20	NSW Sydney 14/05/2010	NSW Health	Data Profiles of the NSW Workforce and NSW Workplaces to inform the NSW Healthy Workers Initiative (Restricted)
21	NSW Sydney 24/05/2010	Migration Review Tribunal and Refugee Review Tribunal	Supply, Installation and Maintenance of Storage Area Network (SAN)
22	NSW Sydney 25/05/2010	Australian Technology Park	IT Support Services Contract
23	NSW Sydney 27/05/2010	Department of Services, Technology & Administration	IT Consulting Services for Office of Boards of Studies NSW (OBOS)
24	NSW Sydney 28/05/2010	Department of Primary Industries	Provision of Licensing Application
25	QLD Brisbane 21/05/2010	Griffith University	Telecommunications Cabling Services
26	QLD Brisbane 27/05/2010	CS Energy	Corporate Data Historian
27	QLD Spring Hill 13/05/2010	LinkWater	Provision of Water Quality Monitoring Stations PLC Hardware Supply
28	SA Adelaide 13/05/2010	Department for Transport, Energy and Infrastructure	Provision of Data Processing Services to Support the South Australian Transport Subsidy Scheme (Amended - New Date)
29	SA Adelaide 21/05/2010	Primary Industries and Resources SA	Post Implementation Review of Electronic Document and Records Management System (EDRMS) Software (Amended - New Date)
30	TAS Hobart 28/05/2010	Department of Education	Provision of Systems Software Development, Associated Services and Support
31	VIC Hawthorn 26/05/2010	Procurement Australia	Supply of Library Books, AV Media, Periodicals, Subscription and Related Services
32	VIC Monash 11/05/2010	Monash City Council	Supply of Storage Area Network (SAN)
33	VIC Moreland 28/05/2010	Moreland City Council	Integrated Library Management System
34	VIC St Kilda 28/05/2010	City of Port Phillip	IT Software, Hardware, and Maintenance Panel
35	VIC Wendouree 4/06/2010	Central Highlands Water	Integrated Mobile Computing System
36	WA Perth 12/05/2010	Disability Services Commission	IT Service Management Software
37	WA Perth 18/05/2010	Department of Treasury and Finance	Oracle Software Licenses
38	WA Perth 18/05/2010	Workcover Western Australia	Supply and Implementation of a Financial Management System (Amended - New Date)
39	WA Perth 19/05/2010	Department of Environment and Conservation	Provision of High Resolution Airborne Mapping Services
40	WA Perth 20/05/2010	Department for Child Protection	Supply, Installation, Upgrade or Replacement and Maintenance of Telephone Systems
41	WA Perth 1/06/2010	Western Australia Police	Emergency Warning System - Siren System with Auxiliary Switching
42	NZ Auckland 14/05/2010	Auckland District Health Board	Supply of E-Recruitment Technology Software
43	NZ Auckland 21/05/2010	NZ Lotteries Commission	Nationwide Digital Signage Goods and Services
44	NZ Nelson 4/06/2010	Nelson Marlborough District Health Board	Costing System
45	NZ Palmerston North 23/06/2010	Horizons Regional Council	Supply of PABX services
46	NZ Takapuna 21/05/2010	HealthAlliance	Supply of a Data Warehouse Appliance
47	NZ Waikato 21/05/2010	Waikato Regional Council	Waikato Lidar Survey 2010
48	NZ Wellington 13/05/2010	Ministry of Foreign Affairs and Trade	Programme Manager Resources
49	NZ Wellington 13/05/2010	Ministry of Foreign Affairs and Trade	Project Manager, Knowledge Management Programme
50	NZ Wellington 13/05/2010	Ministry of Foreign Affairs and Trade	Engagement of Business Analyst Resources
51	NZ Wellington 14/05/2010	Ministry of Education	Te Kauhua: Digital Stories
52	NZ Wellington 17/05/2010	Ministry of Social Development	Video Conferencing and Support Services
53	NZ Wellington 18/05/2010	Ministry of Foreign Affairs and Trade	Operational Configuration Management
54	NZ Wellington 21/05/2010	State Services Commission	Website Redevelopment - www.ssc.govt.nz
55	NZ Wellington 21/05/2010	NZ Transport Agency	National Integrated Ticketing - Central System Hosting
56	NZ Wellington 21/05/2010	Ministry of Economic Development	Supply and Integration of Project Portfolio Management Software
57	NZ Wellington 24/05/2010	Ministry of Health	PRINCE2 Training Services
58	SGP Singapore 17/05/2010	Monetary Authority of Singapore	ETrust Access Control and Unicenter Network and System Management (NSM)
59	SGP Singapore 20/05/2010	National Library Board	Proposed Outsourcing of the e-Learning System
60	SGP Singapore 21/05/2010	Nanyang Polytechnic	Integrated Network Testing and Application Management System
61	SGP Singapore 24/05/2010	Land Transport Authority	Enhancement of Intelligent Transport Systems Centre Operation Control Centre
62	SGP Singapore 24/05/2010	Central Provident Fund Board	Learning Management System
63	SGP Singapore 26/05/2010	National University of Singapore	Library Portal
64	SGP Singapore 27/05/2010	Temasek Polytechnic	Time-Tabling and Resources Booking Systems
65	SGP Singapore 31/05/2010	Ministry of Education	Tablet Netbooks

BRW ANZ PRIVATE BUSINESS AWARDS

BRW and ANZ Corporate Banking are calling for nominations to recognise the country's most outstanding private businesses.

2010 will mark the third year of the BRW ANZ Private Business Awards. The awards highlight the spirit of entrepreneurship, leadership, business acumen and acknowledge outstanding achievements. Winners will be announced at a gala dinner in August 2010, and will be featured in BRW’s Top 500 Private Companies annual edition. Entries close 25 June, 2010.

More Info ...

POLICY AND ASSOCIATION NEWS

TANNER - RUDD GOVERNMENT RELEASES GOV 2.0 RESPONSE

The Rudd Government has taken a major step towards more participatory and open Government with the release of its response to the Government 2.0 Taskforce report.

More Info ...

TANNER - GOVERNMENT DELIVERS ON GERSHON: ENHANCING ICT SKILLS IN THE PUBLIC SERVICE

The Australian Government announced the delivery of a whole-of-government strategic ICT workforce plan and ICT career structure. The Australian Public Service (APS) now has strategies in place to improve the recruitment, retention and engagement of ICT personnel.

More Info ...

CONROY - ONLINE GAME TEACHES CHILDREN ABOUT TRIPLE ZERO

Minister for Broadband, Communications and the Digital Economy Senator Stephen Conroy launched an online computer game to teach children how to use Triple Zero in an emergency.

More Info ...

CONROY - GOVERNMENT TO EXTEND PROTECTION FROM TELEMARKETING CALLS

The Minister for Broadband, Communications and the Digital Economy Senator Stephen Conroy announced he would introduce amendments to extend the registration period for the Do Not Call Register.

More Info ...

CARR - FURTHER BOOST FOR AUSTRALIAN INDUSTRY PARTICIPATION

Australian businesses will have more opportunities to participate in major projects at home and abroad thanks to changes to guidelines announced.

More Info ...

FULL TENDER INFORMATION

Tender 01 SQL Database Administrators Australian Taxation Office (Canberra, ACT)
Description:	ICT Environment Management teams support applications which are critical to the Tax Office achieving its required outcomes. Two contractors are needed in the Data Services (mid range database services) team at Bruce; The Data Services-(mid range database services) team at Bruce is responsible for managing the majority of the ATO's midrange databases. The amount of work carried out by the midrange team is increasing as application databases will be migrated to the GSU (Global Switch Ultimo) data centre from Bruce. Among applications currently supported are Portal, e-tax, ABR, etc for the Internet Data Centre (IDC) environment with PWS, TDMS, Quality Centre for the Midrange Managed Environment (MME). Additionally the team reviews application database designs and provides advice to application developers. SQL server 2000, 2005 and 2008, are used in the IDC & MME environments. To ensure an equitable distribution of work amongst team members both ATO permanent and Contractors, each contractor must be able to work overtime and provide on call support to the various systems.
Special Notes:
Due Date:	13 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Sally Nolan (02) 6216 6312 itcontractors@ato.gov.au

Tender 02 Financial Management Information System (FMIS) Office of the Director of Public Prosecutions (Canberra, ACT)
Description:	The Commonwealth of Australia represented by the CDPP therefore invites interested parties (Tenderers) to submit tenders for a Financial Management Information System (FMIS). A separate RFT has been issued for a HRMIS.
Special Notes:
Due Date:	18 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	FMIS Tender Officer FMIS.tender@cdpp.gov.au

Tender 03 Human Resources Management Information System (HRMIS) Office of the Director of Public Prosecutions (Canberra, ACT)
Description:	The Commonwealth of Australia represented by the CDPP, invites interested parties (Tenderers) to submit tenders for a Human Resources Management Information System (HRMIS). A separate RFT has been issued for a FMIS.
Special Notes:
Due Date:	18 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	HRMIS Tender Officer HRMIS.tender@cdpp.gov.au

Tender 04 Provision of Remastering, Concatenation and Duplication of Seismic Data and Associated Data and Documents - Services Panel (Amended - New Date) Geoscience Australia (Canberra, ACT)
Description:	To assist the management of Geoscience Australia's data tapes containing seismic and other geoscientific data collection, Geoscience Australia requires the following services under 2 discrete Panels: The Remastering, Concatenation and Duplication Services Panel a) Tape Remastering: converting data on old media to new media and changing the format of the data; b) Tape Concatenation: copying data from low density media to high density media without changing the format of the data. The output medium may be a tape for high volume data or an optical medium (CD or DVD) for lower volume data; c) Tape Duplication: producing an identical copy of data to same or similar capacity medium including duplication of well log data, navigation and bathymetric data from tape media to optical disk media or new tape media; and d) Tape Repair: recovering data from tapes affected by physical damage, striction, stretched tape or corrupted tapes. Tape Repair may be required for the Tape Remastering, Concatenation and Duplication Services. The Remastering and Concatenation Quality Control Services Panel: a) Independent Quality Control Services for Tape Remastering and Concatenation
Special Notes:
Due Date:	18 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Tony Whitty (02) 6249 9797 contracts@ga.gov.au

Tender 05 Consultation / Delivery: Renal Medicine Electronic Medical Record ACT Procurement Solutions (Canberra, ACT)
Description:	ACT Health wishes to engage with industry and interested parties with a view to obtaining perspectives on the effective delivery of a Renal Medicine Electronic Medical Record (Tender Number: 12588.110).
Special Notes:
Due Date:	19 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Joey Gambino (02) 6207 4169 ProcurementTwo@act.gov.au

Tender 06 Internal Audit Services Panel Civil Aviation Safety Authority (Canberra, ACT)
Description:	The Civil Aviation Safety Authority (CASA) and the Australian Maritime Safety Authority (AMSA) are seeking to establish, through this request for tender, an Internal Audit Services Panel of providers. CASA and AMSA require the Tenderers to undertake a range of audits including but not limited to Compliance, Internal Controls, Performance, Information Technology (IT), Systems Under Development (SUD), and Fraud audits throughout Australia in accordance with the respective Internal Audit Programs endorsed by the Board Audit Committee and approved by the Board annually. Tenderers should note that other Government Agencies may piggy back on the resulting Deed of Standing Offer.
Special Notes:
Due Date:	24 May 2010, 12:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Ian Lonsdale (02) 6217 1062 tenders@casa.gov.au

Tender 07 Internal Audit Services Australian Maritime Safety Authority (Canberra, ACT)
Description:	AMSA and CASA require the Tenders to undertake a range of audits including but not limited to Compliance, Internal Controls, Performance, Information Technology (IT), systems Under Development (SUD), and Fraud audits throughout Australia in accordance with the respective Internal Audit Programs endorsed by the Board Audit Committee and approved by the Board annually. Tenderers should note that other Government Agencies may piggy back on the result Deed of Standing Offer.
Special Notes:
Due Date:	24 May 2010, 12:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Ian Lonsdale (02) 6217 1062 tenders@casa.gov.au

Tender 08 Provision of Broadcast Production Equipment and Related Accessories Australian Federal Police (Canberra, ACT)
Description:	This RFT seeks responses from suitably qualified and experienced service providers for the provision of supply of audio and visual broadcast production equipment.
Special Notes:
Due Date:	25 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Phil Small production@afp.gov.au

Tender 09 Public Affairs Internet Support Department of Defence (Canberra, ACT)
Description:	Two staff on 24/7 basis to provide web support. The two staff members will upload imagery and content to the web, enhancing the information architecture, making design improvements and creating new pages.
Special Notes:
Due Date:	27 May 2010, 4:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Adrain Flood (02) 6127 1958 adrain.flood@defence.gov.au

Tender 10 Public Affairs Imagery Support Department of Defence (Canberra, ACT)
Description:	Two staff on a 24/7 basis to provide imagery and video support. These staff will process imagery that Public Affairs receives from military camera teams in Australia and on operations around the world. Their duties include organising images into online galleries and editing video material for release.
Special Notes:
Due Date:	27 May 2010, 4:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Adrain Flood (02) 6127 1958 adrain.flood@defence.gov.au

Tender 11 Web Hosting and Development Services Austrade (Canberra, ACT)
Description:	Austrade is seeking professional organisations that can provide a high standard of capability in the delivery of website, hosting, maintenance and development. An external partner to host, maintain and develop its external websites. This currently includes www.austrade.gov.au and approx 9 other sites. Provision of a content management system (CMS) to ensure that content and the websites can be uploaded and maintained by Austrade in accordance with the Australian Government Information Management Offices’ Web Publishing Guide (http://webpublishing.agimo.gov.au ).
Special Notes:
Due Date:	01 June 2010, 12:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Shannon Kolbe (02) 9390 2712 shannon.kolbe@austrade.gov.au

Tender 12 Project RIDDLER Department of Defence - Intelligence, Security and International Policy (Canberra, ACT)
Description:	The Customer has a requirement for a Commercial Off The Shelf software product which supports the following key capabilities: Storing and editing knowledge in a centralised ontology based repository; Ability to support a minimum of 100 concurrent users; Changes to knowledge and recently imported knowledge should be available for access by other users within a short timeframe; Management of ontology must be flexible and easy to change by specified users; Searching, filtering and visualising the knowledge in multiple different ways; Direct access to the stored knowledge via a documented API; and Fine grained security access controls to the knowledge.
Special Notes:
Due Date:	04 June 2010, 12:00:00 PM EST
Documents Online:	Web Link
Contact Details:	David Groves (02) 6127 3517 david.groves@defence.gov.au

Tender 13 Secure Messaging Services (Amended - New Date) Department of Human Services (Canberra, ACT)
Description:	The Department of Human Services (DHS) needs a Secure Messaging functionality to enable the transfer of Email data (including email attachments) over public networks in a secure manner. DHS has a preference for a system that receives secure email traffic and immediately forwards it over a secure channel to be sorted on DHS messaging systems.
Special Notes:
Due Date:	09 June 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Gerlinde Murray (02) 6272 8258 gerlinde.murray@humanservices.gov.au

Tender 14 Provision of Technical Consulting Services to Support IT Projects Integral Energy (Blacktown, NSW)
Description:	Integral Energy is seeking proposals from suitably experienced and qualified companies for the Provision of Technical Consulting Services to Support IT Projects (Contract No. 1243/10P).
Special Notes:
Due Date:	02 June 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 15 Electrical and Control System Design Consultancy State Water Corporation (Dubbo, NSW)
Description:	Design and development of electrical and automation standards and specifications for upgrade of the existing legacy local automation systems to reduce operational losses, achieve water savings and improve efficiency of water resource operations throughout the Murrumbidgee water delivery systems.
Special Notes:
Due Date:	18 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Stuart Cariss (02) 6049 8222 stuart.cariss@statewater.com.au

Tender 16 Asset Management and Strategy Development Consultancy Services Country Energy (Queanbeyan, NSW)
Description:	Country Energy seeks expressions of interest, suitable companies to assist with the implement a decision support tool and methodology to support its strategic Asset Management functions (EOI 107/2010).
Special Notes:
Due Date:	01 June 2010, 10:00:00 AM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 17 Procurement of Adobe LiveCycle Forms (Amended - New Date) NSW Businesslink Pty Ltd (Sydney, NSW)
Description:	NSW Businesslink Pty Ltd, under the Department of Human Services NSW, is seeking a vendor to provide, install and configure Adobe LiveCycle Forms for one of its Client agencies, Ageing, Disability and Home Care (ADHC), Department of Human Services NSW.
Special Notes:
Due Date:	05 May 2010, 5:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Raj Velu 0402 744 949 kuppuraj.velu@businesslink.nsw.gov.au

Tender 18 Voice and Data Communications Maintenance for Businesslink (Restricted) NSW Businesslink Pty Ltd (Sydney, NSW)
Description:	NSW Businesslink Pty Ltd is requesting proposals from suitably qualified vendors for the provision of Voice and Data Communications Maintenance. The successful vendor will have demonstrated expertise and experience in maintenance and support services for all NSW Businesslink data communications and VOIP and Contract Management for the supplied maintenance services.
Special Notes:
Due Date:	13 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	James Joseph (02) 9765 3720 james.joseph@businesslink.nsw.gov.au

Tender 19 Provision of a Hosted Learning Management System Macquarie University (Sydney, NSW)
Description:	The purpose of this RFI is to identify and evaluate vendors capable of providing a hosted Learning Management System (LMS) to Macquarie University. The University's current LMS provides over 2,500 units to 35,000 students and 4,000 staff across a diverse range of programs and organisational structures.
Special Notes:
Due Date:	14 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 20 Data Profiles of the NSW Workforce and NSW Workplaces to inform the NSW Healthy Workers Initiative (Restricted) NSW Health (Sydney, NSW)
Description:	The Health Administration Corporation is seeking to engage a provider to develop data profiles (NSW Workforce Profile and NSW Workplace Profile) to inform the NSW Healthy Workers Initiative. The successful agency will be required to: develop a data analysis guide noting the process of analysis, sources of data and provide the raw data used; develop a comprehensive profile of the organisations and workers in NSW providing further advice on other possible variables; display the data collected in the most appropriate graphical map form provide advice on graphical data mapping software (RFT ID HAC 10/24).
Special Notes:	This is a restricted tender. Only those people who have been issued with a special password will be able to access this RFT.
Due Date:	14 May 2010, 12:00:00 PM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 21 Supply, Installation and Maintenance of Storage Area Network (SAN) Migration Review Tribunal and Refugee Review Tribunal (Sydney, NSW)
Description:	The MRT-RRT requires the supply, installation and maintenance for Storage Area Networks (SAN) in Sydney and Melbourne. The successful vendor will be expected to carry out the following: supply and deliver the necessary hardware; install new hardware and software; configure and migrate data from the existing SAN to the new SAN; provide a product maintenance programme.
Special Notes:
Due Date:	24 May 2010, 4:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Grant Nicholas (02) 9276 5432 grant.nicholas@mrt-rrt.gov.au

Tender 22 IT Support Services Contract Australian Technology Park (Sydney, NSW)
Description:	Tenders are invited from suitably qualified and experienced organisations for the provision of IT support services to deliver ongoing and comprehensive support for ATPPML's IT environment. The IT support services include the management and response to day to day issues impacting on the IT environment, the management of an agreed support and maintenance program and the development of ATPPML's IT environment into the future (RFT: ATP0210/1).
Special Notes:
Due Date:	25 May 2010, 10:00:00 AM EST
Documents Online:	Documents not found online
Contact Details:	Ms Claire Hirst (02) 9209 4162 c.hirst@atp.com.au

Tender 23 IT Consulting Services for Office of Boards of Studies NSW (OBOS) Department of Services, Technology & Administration (Sydney, NSW)
Description:	To provide IT expert advice and consultancy services for OBOS’s Examination System, including development, enhancement, training, maintenance and support.
Special Notes:
Due Date:	27 May 2010, 9:30:00 AM EST
Documents Online:	Web Link
Contact Details:	Client Support Centre 1800 679 289 nswbuy@services.nsw.gov.au

Tender 24 Provision of Licensing Application Department of Primary Industries (Sydney, NSW)
Description:	The Game Council utilises a Licensing Application to manage the various aspects of hunting licences and permissions in NSW. The current system was initially developed and is being hosted under a 5 year agreement by the incumbent vendor. This agreement is due to expire in the near future and Game Council would like to conduct an Expressions of Interest exercise to assess the options for ongoing hosting and support of the system. The existing Licensing Application has been developed to meet Game Council NSW’s specific requirements and provides management of licence and permit applications and various supporting functions. The system is utilised by Game Council NSW staff and also provides the ability for customers to enter licence and permit applications online. Game Council NSW owns the intellectual property of the existing Licensing Application. It is expected that vendors may propose to provide either hosting, support and maintenance of the existing Licensing Application or provision of a replacement Licence management solution that meets the requirements outlined in this EOI.
Special Notes:
Due Date:	28 May 2010, 5:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Brian Boyle (02) 6360 5131 RFT-IT@gamecouncil.nsw.gov.au

Tender 25 Telecommunications Cabling Services Griffith University (Brisbane, QLD)
Description:	The Network and Communication Services Section is responsible for the design, construction, operation and maintenance of the University’s cabling infrastructure to support voice and data services. The purpose of this document is to obtain the information needed to appoint potential cable installation contracting companies with the appropriate skills and services to provide telecommunications cabling installation services to Griffith University.
Special Notes:
Due Date:	21 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Helen Jasinski (07) 3735 7249 h.jasinski@griffith.edu.au

Tender 26 Corporate Data Historian CS Energy (Brisbane, QLD)
Description:	The following scope is included: Acquisition of Data Historian Software Suite; Corporate Historian System Design; Acquisition of User Interface Software; Integration and commissioning of Callide, Kogan Creek, Swanbank and Mica Creek sites.
Special Notes:
Due Date:	27 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Mirza Salama (07) 3810 8943 msalama@csenergy.com.au

Tender 27 Provision of Water Quality Monitoring Stations PLC Hardware Supply LinkWater (Spring Hill, QLD)
Description:	LinkWater invites offers from all interested and capable companies, for the Provision of Water Quality Monitoring Stations PLC Hardware supply (Tender No. FIN/PRC/16).
Special Notes:
Due Date:	13 May 2010, 1:00:00 PM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 28 Provision of Data Processing Services to Support the South Australian Transport Subsidy Scheme (Amended - New Date) Department for Transport, Energy and Infrastructure (Adelaide, SA)
Description:	Tenders are sought for the provision of Data Processing Services to Support the South Australian Transport Subsidy Scheme.
Special Notes:
Due Date:	13 May 2010, 2:00:00 PM CST
Documents Online:	Web Link
Contact Details:	Bev Brooks 0401 122 800

Tender 29 Post Implementation Review of Electronic Document and Records Management System (EDRMS) Software (Amended - New Date) Primary Industries and Resources SA (Adelaide, SA)
Description:	Invitation to conduct a Post Implementation Review of Electronic Document and Records Management System (EDRMS) software implementation including the identification of an EDRMS 'Futures Strategy' to utilise the EDRMS system (Objective) as the enabling tool to improve business processes.
Special Notes:
Due Date:	21 May 2010, 5:00:00 PM CST
Documents Online:	Web Link
Contact Details:	Kim Potoczky 0401 714 882

Tender 30 Provision of Systems Software Development, Associated Services and Support Department of Education (Hobart, TAS)
Description:	The Department seeks identification of suitably experienced providers with capacity to form a broad panel of vendors for the development, maintenance and support of a range of Departmental applications and systems.
Special Notes:
Due Date:	28 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Geoff Reason (03) 6233 3997 procurement@education.tas.gov.au

Tender 31 Supply of Library Books, AV Media, Periodicals, Subscription and Related Services Procurement Australia (Hawthorn, VIC)
Description:	Procurement Australia on behalf of its Victorian Members invites tenders from suitably experienced and qualified parties to be part of a panel of providers for the supply and delivery of Library Books, AV Media, Periodicals, Subscription and Related Services commencing July 2010 and ending June 2012 (with two (2) x one (1) year option to extend). Tendered Categories include Supply and Delivery of Printed Material, English, Languages Other Than English (LOTE), Large Print, Periodical Subscriptions and Magazines, Online Subscriptions, Audio/Visual Materials, Downloadable Materials & Associated Services, Cataloguing, End Processing Services, Library Consumables and Additional Support Services (Contract No. 1206/0825).
Special Notes:	Documents will be available to view/purchase from 10.00 am Wednesday 5 May 2010; or downloadable for a fee of $80 (AUD) from www.gotenders.com.au.
Due Date:	26 May 2010, 3:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Georgie Christopher (03) 9810 8614

Tender 32 Supply of Storage Area Network (SAN) Monash City Council (Monash, VIC)
Description:	Tenders are invited for the supply of Storage Area Network technology, including hardware, software, and professional services. Council is seeking to engage a suitably experienced company with the appropriate competency and expertise to undertake the installation of hardware, software and configuration of a storage area network (Contract: 2010121).
Special Notes:
Due Date:	11 May 2010, 2:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Steven Truman stevent@monash.vic.gov.au

Tender 33 Integrated Library Management System Moreland City Council (Moreland, VIC)
Description:	Council is seeking tenders from suitably qualified businesses for the provision of an integrated library management system to manage library loan records and other associated activities.
Special Notes:
Due Date:	28 May 2010, 4:00:00 PM EST
Documents Online:	Web Link
Contact Details:	Irwin Noel (03) 9240 2409

Tender 34 IT Software, Hardware, and Maintenance Panel City of Port Phillip (St Kilda, VIC)
Description:	Tenders are invited for a non exclusive panel of preferred suppliers for the delivery of information technology hardware and software and associated maintenance services (Tender No. 1506).
Special Notes:
Due Date:	28 May 2010, 3:00:00 PM EST
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 35 Integrated Mobile Computing System Central Highlands Water (Wendouree, VIC)
Description:	Tenders are invited from suitably experienced and resourced contractors for the supply and implementation of an integrated Mobile Computing System, including implementation services relating to installation, configuration, set up of quality assurance, training and production environments, report development, interoperability development, data migration, training and ongoing support (Contract No. 13568).
Special Notes:	Tender documents will be available as electronic files only. For further details or a copy of the documents, please contact Nathanial Hucker and provide an email address to which the documents are to be sent.
Due Date:	04 June 2010, 2:00:00 PM EST
Documents Online:	Documents not found online
Contact Details:	Nathanial Hucker (03) 5320 3146

Tender 36 IT Service Management Software Disability Services Commission (Perth, WA)
Description:	The Disability Services Commission requires an ITIL compliant Service Desk Software Solution.
Special Notes:
Due Date:	12 May 2010, 11:00:00 AM WST
Documents Online:	Web Link
Contact Details:	Gavin Bocks (08) 9426 9208 gavin.bocks@dsc.wa.gov.au

Tender 37 Oracle Software Licenses Department of Treasury and Finance (Perth, WA)
Description:	The Department of Treasury and Finance is seeking tenders for the supply of Oracle Software Licenses.
Special Notes:
Due Date:	18 May 2010, 11:00:00 AM WST
Documents Online:	Web Link
Contact Details:	Shane Davies (08) 9262 1228 shane.davies@dtf.wa.gov.au

Tender 38 Supply and Implementation of a Financial Management System (Amended - New Date) Workcover Western Australia (Perth, WA)
Description:	Workcover Western Australia is seeking tenders for the supply and implementation of a Financial Management System.
Special Notes:
Due Date:	18 May 2010, 11:00:00 AM WST
Documents Online:	Web Link
Contact Details:	Yong Wong (08) 9222 5235 yong.wong@dtf.wa.gov.au

Tender 39 Provision of High Resolution Airborne Mapping Services Department of Environment and Conservation (Perth, WA)
Description:	High resolution airborne terrain mapping services, for both the Lake Bryde and Lake Toolibin Natural Biodiversity Recovery Catchments. In particular, the successful Respondent (contractor) will be required to: a) provide a Digital Elevation Model (DEM) of the Project Survey Areas; b) produce 0.25 m contours in a vector format; c) produce orthorectified 4 band digital imagery with no spectral interference (i.e. red, green, blue, near infrared bands); d) produce vegetation height data for LiDAR areas with ground truthing; e) present all survey data; and f) deliver a Project Methodology Report detailing the algorithms/procedures used to interpolate the contours and orthorectify the imagery.
Special Notes:
Due Date:	19 May 2010, 2:30:00 PM WST
Documents Online:	Web Link
Contact Details:	Janet Baker (08) 9892 6502 janet.baker@dtf.wa.gov.au

Tender 40 Supply, Installation, Upgrade or Replacement and Maintenance of Telephone Systems Department for Child Protection (Perth, WA)
Description:	Provision of supply, installation, upgrade or replacement and maintenance of telephone systems.
Special Notes:
Due Date:	20 May 2010, 11:00:00 AM WST
Documents Online:	Web Link
Contact Details:	Geoff Collins (08) 6217 6352 geoff.collins@dcp.wa.gov.au

Tender 41 Emergency Warning System - Siren System with Auxiliary Switching Western Australia Police (Perth, WA)
Description:	The Western Australia Police is seeking a suitable and experienced contractor to supply and deliver an Emergency Warning System (EWS) - Audio/visual Control Units with integrated Siren/PA system for use on WA Police vehicles.
Special Notes:
Due Date:	01 June 2010, 11:00:00 AM WST
Documents Online:	Web Link
Contact Details:	Sara Buursema (08) 9222 1692 sara.buursema@dtf.wa.gov.au

Tender 42 Supply of E-Recruitment Technology Software Auckland District Health Board (Auckland, NZ)
Description:	Auckland District Health Board, Counties Manukau District Health Board, Waitemata District Health Board, healthAlliance and Taranaki District Health Boards invite submissions of information in relation to the supply of E-Recruitment Technology Software (GETS Reference: 29608).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	14 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 43 Nationwide Digital Signage Goods and Services NZ Lotteries Commission (Auckland, NZ)
Description:	NZ Lotteries requires digital signage hardware, software and services (but not content) for a roll-out throughout our retail outlets to replace their existing static menu boards. The replacement programme will involve an initial roll-out of digital signage to qualifying retailers that make up the majority of NZ Lotteries retail network, followed by ongoing installations to subsequent qualifying stores. NZ Lotteries wishes to create, through the installation of digital signage, a fresh modern retail look which will enable NZ Lotteries to influence customer behaviour at the point of purchase (GETS Reference: 29641).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 44 Costing System Nelson Marlborough District Health Board (Nelson, NZ)
Description:	NMDHB is seeking proposals from suitably qualified and experienced vendors for the provision and implementation of a Costing System (GETS Reference: 29583).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	04 June 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 45 Supply of PABX services Horizons Regional Council (Palmerston North, NZ)
Description:	The objective of this Request for Proposal is to assist Horizons Regional Council with identifying Service Providers operating within the New Zealand marketplace that can provide a range of PABX communication services which can match the communications requirements of Horizons Regional Council. The intention of this initiative is to establish a strategic relationship with one or more of the successful Service Provider respondents for the provision of telecommunication services to Horizons Regional Council (GETS Reference: 29552).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	23 June 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 46 Supply of a Data Warehouse Appliance HealthAlliance (Takapuna, NZ)
Description:	The objective of this request process is to find the most cost-effective overall solution for the supply of a Data Warehouse Appliance to healthAlliance (GETS Reference: 29595).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 47 Waikato Lidar Survey 2010 Waikato Regional Council (Waikato, NZ)
Description:	Tenders are invited from suitably qualified and experienced service providers for the supply of Lidar data and associated products for selected areas in the Waikato Regional Council’s region (GETS Reference: 29579).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 48 Programme Manager Resources Ministry of Foreign Affairs and Trade (Wellington, NZ)
Description:	The purpose of this Request for Proposal (RFP) is to invite individuals and companies to submit proposals to the Ministry for the provision of contract programme management resources for the Knowledge Management Programme. The Ministry is tendering for the supply of a contract Programme Manager to manage the ongoing development and implementation of the Knowledge Management Programme. The successful applicant(s) will be able to demonstrate that they have strong programme management skills, specific skills in the area of Knowledge Management and IT technical skills (GETS Reference: 29630).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	13 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 49 Project Manager, Knowledge Management Programme Ministry of Foreign Affairs and Trade (Wellington, NZ)
Description:	This tender is for the supply of several contract Project Managers to lead the development and delivery of projects under its Knowledge Management Programme (KM Programme) (GETS Reference: 29623).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	13 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 50 Engagement of Business Analyst Resources Ministry of Foreign Affairs and Trade (Wellington, NZ)
Description:	The purpose of this Request for Proposal (RFP) is to invite individuals and companies to submit proposals to the Ministry for the provision of contract business analysis resources for the Knowledge Management Programme (GETS Reference: 29629).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	13 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 51 Te Kauhua: Digital Stories Ministry of Education (Wellington, NZ)
Description:	The Ministry is looking to produce digital stories from three successful Te Kauhua schools. The successful proposer will film and edit three digital stories for publication on Te Kete Ipurangi (TKI) within the developing Realising Māori Potential website. Te Kauhua started in 2001. Schools have been supported to work with whānau and iwi to improve Māori student achievement. Te Kauhua has a focus on improving teaching and learning using action research methodology. Over the past nine years, there have been three phases of Te Kauhua, with more than 30 schools and 350 teachers, principals and communities participating. Successful schools in Te Kauhua have valuable experience. The digital stories will allow these schools to discuss their journey and what they have learnt. These schools have developed frameworks to guide: Analysis of Maori student data; Developing relationships with iwi, hapu and runanga; Working effectively with whanau to improve Maori student outcomes, with a focus on the NZC and National Standards (GETS Reference: 29616).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	14 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 52 Video Conferencing and Support Services Ministry of Social Development (Wellington, NZ)
Description:	The purpose of this tender is to select an organisation to provide national Video Conferencing and Support Services to MSD (GETS Reference: 29577).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	17 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 53 Operational Configuration Management Ministry of Foreign Affairs and Trade (Wellington, NZ)
Description:	Request for Proposal for the supply and delivery of an operational configuration management solution for use within the Ministry's ICT systems (GETS Reference: 29604).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	18 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 54 Website Redevelopment - www.ssc.govt.nz State Services Commission (Wellington, NZ)
Description:	The State Services Commissioner is seeking proposals for the redevelopment of the State Services Commission website, covering both current and future business requirements. We require a development partner/s that can exceed our expectations in the delivery of the front end user interface design and content management system to manage: http://www.ssc.govt.nz (GETS Reference: 29599).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 55 National Integrated Ticketing - Central System Hosting NZ Transport Agency (Wellington, NZ)
Description:	In December 2009, Auckland Regional Transport Authority (ARTA) signed a contract with Thales (a French company) for the supply of the Auckland Integrated Fares System (AIFS) for use in the Auckland Public Transport system. In addition to the normal regional project funding arrangement, the NZTA provided additional funding for the Central System (CS) component of the AIFS system, which provides the back office support functionalities. The NZTA intends to maximise reuse of the CS facility by leveraging the infrastructure and technology to support public transport fare collection and related payment systems, in other New Zealand regions From this ROI the NZTA seeks supplier who can provide a solution for hosting and management of a Central System for the AIFS implementation by early 2011. The NZTA is also looking for a supplier to support any future regional implementations to extend the CS system, as part of NZTA’s National Integrated Ticketing (NIT) Programme (GETS Reference: 29635).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 11:00:00 AM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 56 Supply and Integration of Project Portfolio Management Software Ministry of Economic Development (Wellington, NZ)
Description:	The Ministry of Economic Development (MED) is seeking Registrations of Interest (ROI) from organisations for the supply and integration of project portfolio management software to MED. Additional information on the required product is in Part A Terms of Reference (GETS Reference: 29585).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	21 May 2010, 12:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 57 PRINCE2 Training Services Ministry of Health (Wellington, NZ)
Description:	The Ministry of Health is seeking proposals for the supply of PRINCE2 Training services as detailed in this Request for Proposal. The Ministry requires the following training courses: Project Management Essentials Course; Prince2 Practitioner and Foundation; Education of Project Executive, Senior Supplier and Senior User (GETS Reference: 29615).
Special Notes:	To access further tender information, please register/login to GETS.
Due Date:	24 May 2010, 4:00:00 PM NZT
Documents Online:	Web Link
Contact Details:	No contact name provided

Tender 58 ETrust Access Control and Unicenter Network and System Management (NSM) Monetary Authority of Singapore (Singapore, SGP)
Description:	Invitation To Tender for the renewal of maintenance and support for the ETrust Access Control and Unicenter Network and System Management (NSM) (ITT No.: MAS000ETT10000013).
Special Notes:
Due Date:	17 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Simon Lam simonlam@mas.gov.sg

Tender 59 Proposed Outsourcing of the e-Learning System National Library Board (Singapore, SGP)
Description:	Tender for the appointment of a contractor to provide development, management and operation services for the proposed outsourcing of the e-learning system of the National Library Board Academy (NLBA) for the National Library Board, Singapore (ITT No.: NLB000ETT10000019).
Special Notes:
Due Date:	20 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Ms Teo Chui Ping chui_ping_teo@nlb.gov.sg

Tender 60 Integrated Network Testing and Application Management System Nanyang Polytechnic (Singapore, SGP)
Description:	Tenders are sought for the supply, delivery, and installation of an Integrated Network Testing and Application Management System (ITT No.: NYP000ETT10000022).
Special Notes:
Due Date:	21 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Mr Ang Khoon Wee ang_khoon_wee@nyp.gov.sg

Tender 61 Enhancement of Intelligent Transport Systems Centre Operation Control Centre Land Transport Authority (Singapore, SGP)
Description:	Tenders are sought for the enhancement of Intelligent Transport Systems Centre Operation Control Centre (ITT No.: LTA000ETT10000103).
Special Notes:
Due Date:	24 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Ms Cecilia Lim lta_contracts@lta.gov.sg

Tender 62 Learning Management System Central Provident Fund Board (Singapore, SGP)
Description:	Tenders are sought for the supply, delivery, installation, testing, commissioning, and maintenance of a Learning Management System (ITT No.: CPF000ETT10000023).
Special Notes:
Due Date:	24 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Mr. William Kee william.kee@cpf.gov.sg

Tender 63 Library Portal National University of Singapore (Singapore, SGP)
Description:	Supply and Delivery of Library Portal to the NUS Libraries for the period from 15 Jul 2010 to 18 Jul 2011 (ITT No.: NUSDEPETT10000167).
Special Notes:
Due Date:	26 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Ms Kow Yu, Gerrie clbky@nus.edu.sg

Tender 64 Time-Tabling and Resources Booking Systems Temasek Polytechnic (Singapore, SGP)
Description:	Tenders are sought for the supply, delivery, installation, commissioning, and maintenance of a fully operational Time-Tabling and Resources Booking Systems For Temasek Polytechnic (ITT No.: TPO000ETT10000011).
Special Notes:
Due Date:	27 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Mr Chan Kok Wah kokwah@tp.edu.sg

Tender 65 Tablet Netbooks Ministry of Education (Singapore, SGP)
Description:	Tenders are sought for the supply, delivery, installation, testing, commissioning of tablet netbooks for Canberra Primary School (ITT No.: MOE000ETT10000120).
Special Notes:
Due Date:	31 May 2010, 4:00:00 PM SST
Documents Online:	Web Link
Contact Details:	Mrs Nadya Shaznay Sen nadiah_abdul_hamed@moe.edu.sg

Contents This Week

STATISTICS

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IT Providers Get Set For Contracts Bonanza

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TenderBytes PLUS

Summary of tenders for the past 7 days

Subscription enquiries:

NEW TENDERS (65 New)

BRW ANZ PRIVATE BUSINESS AWARDS

POLICY AND ASSOCIATION NEWS

FULL TENDER INFORMATION

Tender 01

SQL Database Administrators

Australian Taxation Office (Canberra, ACT)

Tender 02

Financial Management Information System (FMIS)

Office of the Director of Public Prosecutions (Canberra, ACT)

Tender 03

Human Resources Management Information System (HRMIS)

Office of the Director of Public Prosecutions (Canberra, ACT)

Tender 04

Provision of Remastering, Concatenation and Duplication of Seismic Data and Associated Data and Documents - Services Panel (Amended - New Date)

Geoscience Australia (Canberra, ACT)

Tender 05

Consultation / Delivery: Renal Medicine Electronic Medical Record

ACT Procurement Solutions (Canberra, ACT)

Tender 06

Internal Audit Services Panel

Civil Aviation Safety Authority (Canberra, ACT)

Tender 07

Internal Audit Services

Australian Maritime Safety Authority (Canberra, ACT)

Tender 08

Provision of Broadcast Production Equipment and Related Accessories

Australian Federal Police (Canberra, ACT)

Tender 09

Public Affairs Internet Support

Department of Defence (Canberra, ACT)

Tender 10

Public Affairs Imagery Support

Department of Defence (Canberra, ACT)

Tender 11

Web Hosting and Development Services

Austrade (Canberra, ACT)

Tender 12

Project RIDDLER

Department of Defence - Intelligence, Security and International Policy (Canberra, ACT)

Tender 13

Secure Messaging Services (Amended - New Date)

Department of Human Services (Canberra, ACT)

Tender 14

Provision of Technical Consulting Services to Support IT Projects

Integral Energy (Blacktown, NSW)

Tender 15

Electrical and Control System Design Consultancy

State Water Corporation (Dubbo, NSW)

Tender 16

Asset Management and Strategy Development Consultancy Services

Country Energy (Queanbeyan, NSW)

Tender 17

Procurement of Adobe LiveCycle Forms (Amended - New Date)

NSW Businesslink Pty Ltd (Sydney, NSW)

Tender 18