Integrated Service Management Deployment Services

An Integrated Service Management (ISM) Project has been endorsed, to provide a single, enterprise-wide system for generating, managing and resolving service queries and requests supported by a comprehensive on-line portal, including self-service. ServiceNow has been retained as the Service Management IT System and ACU is seeking proposals from ServiceNow professionals who can partner with ACU to develop and deploy an Integrated Service Management System utilising ServiceNow.

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