Business Process Management Tools

ACC is seeking to identify technology solutions that could support the management of its business processes that support consistent customer experiences. ACC is interested in a solution that provides the following capabilities. 1. Centralised business process repository; 2. Presentation of business processes for the use of front line staff; 3. Business process modelling and validation; 4. Workflow management for business process changes; and 5. Role management (e.g user, author, owner etc).

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